These Service Terms govern your use of Goose Services (hereinafter “Services”). For purposes of these Service Terms, “Your Content” includes all Company Content and any Customer Content. Capitalized terms used herein, but not defined herein, shall have the meanings set forth in the Goose Customer Agreement (hereinafter “Agreement”) or any other agreement you may have with us governing your use of the Services.
1. You may not transfer any software (including related documentation) you obtain from us without specific authorization to do so.
2. You must comply with current technical documentation applicable for the use of our Services.
3. You shall provide information or other materials related to Your Content (including granted legal rights and commercialization authorizations from content creators) as reasonably requested by us to verify your compliance with the Agreement. You shall reasonably cooperate with us to identify the source of any problem with the Services that we believe may be attributable to Your Content or any end user material that you control.
4. In connection with your use of our Services, you are responsible for maintaining licenses and adhering to the license terms of any content you use. If we reasonably believe any of Your Content violates the law, infringes or misappropriates the rights of any third party, or otherwise violates a material term of the Agreement (including documentation, Service Terms, or Acceptable Use Policy), we shall notify you of the Prohibited Content and may request that such content be removed or that its access be disabled. If you do not remove or disable access to the Prohibited Content within 2 (two) business days of our notice, we may remove or disable access to the Prohibited Content or suspend the Services in case we are not able to remove or disable access to the Prohibited Content. Notwithstanding the foregoing, we may remove or disable access to any Prohibited Content without prior notice in connection with illegal content, in accordance with applicable law or any judicial, regulatory or other governmental order or request. In the event that we remove Your Content without prior notice, wfe shall provide prompt notice to you unless prohibited by law. We shall terminate the accounts of repeat infringers in appropriate circumstances.
5. You shall ensure that all information you provide to us via Goose Site or Platform (e.g., information provided in connection with your registration, additional resource requests) is accurate, complete, and not misleading.
6. Occasionally, we may apply upgrades, patches, bug fixes, or other maintenance to Goose Platform (hereinafter “Maintenance”). We agree to use reasonable efforts to provide you with prior notice of any scheduled Maintenance (except for emergency Maintenance), and you agree to use reasonable efforts to comply with any Maintenance requirements that we notify you about.
7. If your Agreement does not include a provision on Goose Confidential Information, and you do not have an effective non-disclosure agreement with us in place, then you agree that you shall not disclose Goose Confidential Information (as defined in the Goose Customer Agreement), except as required by law.
8. You may perform benchmarks or comparative tests or evaluations (hereinafter individually referred to as “Benchmark” and collectively referred to as “Benchmarks”) of our Services. If you perform or disclose, or direct or permit any third party to perform or disclose, any Benchmark of any of our Services, you (i) shall include in any disclosure, and shall disclose to us, all information necessary to replicate such Benchmark, and (ii) agree that we may perform and disclose the results of Benchmarks of your products or services, irrespective of any restrictions on Benchmarks in the terms governing your products or services.
9. If you process the personal data of end users or other identifiable individuals in your use of our Services, you are responsible for providing legally adequate privacy notices and obtaining necessary consents for the processing of such data. You commit to provide all necessary privacy notices and obtain all necessary consents. You are responsible for processing such data in accordance with the applicable law.
10. If you have purchased any of our packages when our Services were unavailable (as defined in the applicable Service Level Agreement), you may request Service Credits according to the level of Malfunction the service has experienced.
11. If you delete your Goose account, we shall delete Your Content in accordance with the documentation.
12. Payment Currency
12.1 You must pay invoices in the currency specified on each invoice, but, for credit card or debit card purchases, you may only make payments in currencies supported by the issuer of your card. If the issuer of your credit card or debit card does not support the required Payment Currency, you must use a different payment method that does support paying in the Payment Currency.
12.2 You agree that information related to your payment, including your name and address, may be used by our banking partners to process your payments.
Definitions
• “Company Content” means all of the proprietary and third party content you upload in our Platform.
• “Customer Content” means all of your end users’ content and information gathered during the use of your app, registration, or direct contacts.